Mission Statement

  1. To remain the very best transportation equipment service company;
  2. To hire, retain, and train the most technically advanced and customer-oriented mechanics in our industry;
  3. To guarantee and assure every customer, regardless of size, W&B Service Company will take control of their problems, and use every resource possible to protect their freight, and make decisions as if we owned the truck, trailer, or unit. To ensure that cost and value are key elements in our decisions by advising our customer of the situation and the best options;
  4. To learn our customers’ business. To value what is of the utmost importance to our customer. To help our customer achieve their goals at the lowest possible cost and remove their worry. To help our customer in every way possible;
  5. To expand our reputation in the industry as:
    1. The most service-oriented company in our industry.
    2. A supplier of high-quality transportation equipment.
    3. Our industry's leading problem solver, while being the most cost effective and responsive.
    4. The dealer that provides the most and best training to our employees and our customers;
  6. To remain the largest and best Carrier Transicold dealer in America and keep Carrier as our core product offering;
  7. To become the largest and best trailer dealer;
  8. To continue to achieve and expand what Cy Weller and Walter Brooks established in 1952; being the absolute best service-oriented company in the transportation industry.
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